Disabling Your Missed Call Notifications

Today’s Topic: How to disable the notification in Outlook that says you missed a call

Who? People who figure that if someone doesn't leave a message, then they don’t expect you to call them back and therefore don’t want the notifications cluttering up their inboxes.

Why? A missed call notification is just one more thing you have to delete if you want a tidy inbox.J

How? Watch this video:

disable missed call feature from 10Tech on Vimeo.

Understand Your Status in Lync

Today’s Topic: Understand Your Status in Lync

Who? Lync users.

Why? Some people think (in most cases, incorrectly) that their status (available, busy, etc.) impacts their call forwarding status.

How? Watch this short explanation:

Understand Your Status in Lync from 10Tech on Vimeo.

Recognize and Avoid Phishing Scams

Today’s Topic: Recognize and Avoid Phishing Scams

Who? Anyone who has online accounts with banks, Facebook, or other institutions or organizations.

Why? People who want to get your info are getting more and more sophisticated. You need to know how to recognize their tactics so you don't become a victim. This week’s tip comes from the folks at Penn State, but it’s pertinent to all of us so I’m passing it on. 

How? Watch this short video from the folks at Penn State. 

Transfer a Call from Your Computer to Your Classroom (HP) Phone

Today’s Topic: Transfer a Call from Your Computer to Your Classroom (HP) Phone

Who? Anyone who wants to be able to transfer an incoming call to their classroom phone when the call comes in on their computer.

Why? If you are in your classroom when you get a call through the Lync system and want to take the call but don't want the conversation to be heard by students in the room. (Thanks to Nancy Adamson, TMS for suggesting this useful topic.)

How? Watch this short demonstration: 

Transfer a call to your classroom phone from 10Tech on Vimeo.

Mail Merge--It's Not That Complicated

Today’s Topic: Mail Merge--It's Not that Complicated

Who? Anyone who wants to automatically add names, information, and/or data from a spreadsheet into Word documents or emails.

Why? Because it saves LOTS of time! Suppose you want to send students’ math scores out to parents, but you don’t want to write an individual email to each parent? Mail merge to the rescue! (Thanks to Melissa Morlock, LWES for suggesting this useful topic.)

How?  Watch this screencast:

Mail Merge from 10Tech on Vimeo.

Check Your Call Quality on Lync in under 90 Seconds

Today’s Topic: Check Your Call Quality on Lync in under 90 Seconds

Who? Anyone unstatified with the quality of their calls using their computer/laptop/USB phone connected to their computer.

Why? Some people (especially those using their laptop to make calls) have expressed dissatisfaction with the quality of the call and have just assumed that “that’s the way it is.” But you can fix it.

How? Watch this screencast:

Checking Your Call Quality in Lync from 10Tech on Vimeo.

Set up Lync So That Calls Forward to Voice Mail ONLY During the Time You're Teaching

Who Might Be Interested? Teachers will primarily be interested in this one, but others might be as well.

Why? Teachers generally don’t want their Lync extension (on their computer) to ring during class, however, they would like to receive calls before and after school without having to remember to keep turning on and off call forwarding. This demonstration shows you how to set it up so that calls will only forward during the time you teach. NOTE: This will not affect your classroom phone. That phone is set up to always ring.

How? Watch this video:

Forward Calls ONLY During Work Hours from 10Tech on Vimeo.