Check Your Call Quality on Lync in under 90 Seconds

Today’s Topic: Check Your Call Quality on Lync in under 90 Seconds

Who? Anyone unstatified with the quality of their calls using their computer/laptop/USB phone connected to their computer.

Why? Some people (especially those using their laptop to make calls) have expressed dissatisfaction with the quality of the call and have just assumed that “that’s the way it is.” But you can fix it.

How? Watch this screencast:

Checking Your Call Quality in Lync from 10Tech on Vimeo.

Set up Lync So That Calls Forward to Voice Mail ONLY During the Time You're Teaching

Who Might Be Interested? Teachers will primarily be interested in this one, but others might be as well.

Why? Teachers generally don’t want their Lync extension (on their computer) to ring during class, however, they would like to receive calls before and after school without having to remember to keep turning on and off call forwarding. This demonstration shows you how to set it up so that calls will only forward during the time you teach. NOTE: This will not affect your classroom phone. That phone is set up to always ring.

How? Watch this video:

Forward Calls ONLY During Work Hours from 10Tech on Vimeo.

Lync: Mastering the Basics

Today’s Topic: Lync: Mastering the Basics

Who? Phone users (yes, pretty much all of you)---especially those who are trying to call staff members’ personal extensions and it’s not working.

Why? Because people are a little confused. How? Watch this demo:

Get Lynced In! Set Up Your Voice Mail and Make a Call

Welcome back! Today's F1 Tuesday addresses the topic that many staff members are wondering about: our new phone system. You can read more about the project and how it affects you here. And, if you want to get started right away, the demo below shows you how to set up your voice mail and make a call. Finally, if you're just interested in learning more about all the cool things you can do with our new system (like video conference and share your screen and IM) check out the Microsoft Lync Learning Center. Or, just go ahead--open up Lync and explore--you're not likely to break it!


Set Up Your Voice Mail and Make a Call with Lync from 10Tech on Vimeo.

Sneak a Peek Before You Open

Today’s Topic: Get a preview of your document before you open it to make sure you’ve got the right one.

Who? People who open documents (aka everyone).

Why? Sometimes you can’t quite remember what you named something, but you know you’ll recognize it when you see it.

How? Watch this short screencast:

 (Note: This demonstration features Windows 7 operating system and Office 2010—different software will yield different results.)

Open a New Document from an Existing One

Today’s Topic: Open a New Document from an Existing One
Who? Word users.
Why? Sometimes you want to use an old document as a starting place for a new document, but you don’t want to modify the original document in the process.

How? Watch this short screencast:

Reply and Delete--Make it Automatic

Today’s Topic: Reply and Delete the Original Message Automatically

Who? Anyone who would like a tidier inbox.

Why? Lots of the emails in our inbox are no longer needed—we just forgot to go back and delete them after we replied.

How? Watch this short screencast:


Reply and Delete--Make it Automatic from 10Tech on Vimeo.
 (Note: This demonstration features Windows 7 operating system and Office 2010—different software will yield different results.)