F1 Tuesday: Helping You Help Yourself: Don't Worry; Be Happy--Writing Tech Repair Requests that Get You the Help You Need

Tuesday, April 19, 2011

Don't Worry; Be Happy--Writing Tech Repair Requests that Get You the Help You Need

Today’s Topic: Don't Worry; Be Happy--Writing Tech Repair Requests that Get You the Help You Need

Who? Everyone. Yes. That’s you.

Why? Tech Repair Requests are essential to helping us help you. They help us fix your problem, define the scope of the problem, and work to ensure the problem doesn’t affect others. But, many people don’t know how to write them and think they need to be technical. No, they don’t. This method shows you an easy way to generate and submit a tech repair request that will make everyone sing!

How? Watch this short screencast:

Writing a Tech Repair Request from 10Tech on Vimeo.
(Note: This demonstration features Windows 7 operating system and Office 2007—different software will yield different results.)

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